Staff: How to view your pending ACH payments

1. Navigate to Financial > Payments

2. Filter the Payments grid for Method > 'ACH' and Status > 'Pending'

3. Open the Payment Profile by selecting the Payment

From the payment profile, you can see more details about the payment status. The 'Settlement Status' of "Pending" indicates the money has not been received by your organization's bank account yet. Selecting 'check status' simply runs a refresh to check for the latest status. When the monies are received, the status of the payment in the DRG system will automatically be updated!

NOTE: Because of their nature, Bank Transfers (ACH payments) can take 4-6 business dates to process through the clearing house. You may wish to wait until settlement is completed before fulfilling the order.